Contact Helplines for Coronavirus

Updated: Apr 2

Updated: April 2, 2020

We realized that cities have different approaches and restrictions considering the prevention and assistance of its residents. It might change if the government activates the Emergency Law. However, the information changes rapidly and it's important to have current information about the situations in our cities. We try to update this information as much as possible and add the cities that have concerned residents. We have realized that some information is not also available in English. This is why we need your help to add more information and translate it into English.


Current information about the progress of Coronavirus in Finland.


THL- The Finnish institute for health and welfare will give you up to date information about the current coronavirus information in Finland.


The target of the Finnish government is to slow down the spread of the virus to avoid overpopulating the healthcare system and its workers. This is why it is required to do as the government has recommended. Acute cases and risk groups are the primary concern. Most people will get the mild version of the Covid-19 and can be healed just like any virus such as influenza and flu by staying home, being hygienic and clean. Covid-19 spreads as droplets from coughing and sneezing, and it is not airborne, according to THL.


We have written in our previous article Finland: Coronavirus is just like any virus. Stay calm, clean, and prepare about preventing the infection, symptoms, risk groups, and quarantine reserves. Workers and entrepreneurs and families can receive infectious disease allowance that is affected with coronavirus.


We are here to give you general information, but you will get the most up to date information from the authorities such as KELA, THL, and helplines listed below. In case of emergency: contact 112.


The nationwide general counseling

Call: 0295 535 535

Text: 050 902 0163

Open: Monday-Friday 8 am to 9 pm, Saturday 9 am to 3 pm


The nationwide general counseling of the coronavirus provides general and current information on the coronavirus. It does not provide health counseling or guidance on acute symptoms on call.


Koronabot (Finnish)

The Health Village koronabot helps evaluate the likelihood of infection. Ask help or use google translate to help you with the assessment.


CITY RESIDENT HELPLINE

All Cities have different helplines. Here are important city resident helplines if you think that you have contracted coronavirus.


HELSINKI

Corona Service number: 09 310 10024 (Mon-Fri from 7:00-20:00)

Medical Helpline contact 116 117


Hospital: Laakson terveysasema ( Laakso Health Station)

Lääkärinkatu 8 R 00250 Helsinki


Hospital: Malmi terveysasema ( Malmi /Koillinen Health Station)

Talvelantie 4, 00700 Helsinki

Open monday to friday from 8:00-18:00


You can also go to Helsinki electronic services (asiointi.hel.fi/eng) and choose Health care forms- Contact the health care station. The response might take a week. If this does not help, then contact your local healthcare station or nearest hospital. You can find current information about Helsinki City´s restrictions, cancellations, education, travel bans, public gatherings from this link: Helsinki


VANTAA

Corona Service number: 09 8395 0070 (Monday-Friday 8-16)

Medical helpline 116 117 after working hours

Email: korona@vantaa.fi


Vantaa Health Center: 09 839 50 000

Open: Monday-Friday 8-16


Vantaa has decided that the primary place of quarantine is the person´s residence, but family members belonging to risk groups will have to be located elsewhere for the duration of the quarantine. You can find current information about Vantaa City´s restrictions, cancellations, education, travel bans, public gatherings from this link: Vantaa


ESPOO

Corona Service number: -

Medical helpline 116 117


Espoo Health Care Center: 09 816 34500 ( Mon–Fri 7:00–18:00)

Own Doctor Espoontori: 09 855 4303 (Mon–Fri 8:00–16:00)

Own Doctor Matinkylä: Matinkylä: 09 855 4100 (Mon–Fri 7:00–18:00)

Book a video appointment with an on-call nurse


Espoo advises you to stay at home and call the health care center for advice. You can find current information about Espoo City´s restrictions, cancellations, education, travel bans, public gatherings from this link: Espoo


TAMPERE ( PIRKANMAA)

Corona Service number: +358 (0)3 311 65333 (Open 24hours daily)


Hospital: Tampere University Hospital


The Pirkanmaa Hospital District resources will focus on risk groups with acute respiratory symptoms. People who suffer mildly from coronavirus are recommended to stay home. You can find current information about Tampere City´s restrictions, cancellations, education, travel bans, public gatherings from this link: Tampere


TURKU

Corona Service number: +358 2 266 2714 (Mon–Fri 8:00-15:00)


Turku Health Care Centre: +358 2 266 1130

Turku joint emergency services: +358 2 313 8800

Paediatric Emergency Clinic: +358 2 313 0263 or +358 2 313 0470


You can find current information about Turku City´s restrictions, cancellations, education, travel bans, public gatherings from this link: Turku


OULU

Oulu University Hospital 08 315 2655

More information: Oulu


LAPPI ( Lapin sairaanhoitopiiri)

Hospital: Lapin Keskussairaala- Central Hospital of Lapland (LKS)


Lapinkansa.fi news advice to contact healthcare centers if you have symptoms. It seems like they do not have a specific corona service number to call but you can contact the nationwide general counseling number.


Inari: p. 040 770 9187 (24 h)

Kemijärvi: Lapponia hospital, p. 020 690 870 (at 8–21, other times contact LKS emergency services, p. 016 322 4800)

Kittilä: p. 0400 356 498 (24 h)

Kolari: p. 040 489 5090 (24 h)

Muonio & Enontekiö: p. 040 703 1147 (ark. 8–16, other times contact p. 040 714 2845)

Pelkosenniemi: p. 040 563 8131 (ma–to at 8–15.30, pe 8–13.30, other times contact LKS emergency services, p. 016 328 4800)

Pello: p. 040 713 2771 (mon-Fri at 8–16, other times p. 040 713 2743)

Posio: p. 016 254 100 (24 h)

Ranua: p. 016 3559 400 (mon-Fri at 8–16, other times p. 040 867 0268 or contact LKS emergency services, p. 016 328 4800)

Rovaniemi: Central Hospital of Lapland, p. 016 322 4800 (24 h)

Savukoski: p. 040 563 7757 (ma–to 8–15.30, pe 8–13.30, other times contact LKS emergency services, p. 016 328 4800)

Salla: p. 040 521 0028 (at 8–21, contact LKS emergency services, p. 016 328 4800)

Sodankylä: p. 040 128 5295 (at 8–21, other times contact +358 20 692 881)

Utsjoki: p. 040 181 0285 (at 8–16, other times contact Ivalo healthcare center)


Länsi-Pohja healthcare district

Areas: Tornio, Kemi, Keminmaa, Simo, Tervola, Ylitornio


Corona Service number: 040 825 1072 (24h)

Health information and guidance: +358 40 149 1340


More information: Länsi-Pohja healthcare district

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